TERMS OF SERVICE

Read all the terms prior to the use of our services

The applicable laws in Assam, Odisha, Telangana, Andhra Pradesh, Sikkim, Nagaland restricts player from using the services offered on our website. There may be penalties imposed on such players by the State Government or Central Government of India as the case maybe.
Our company and Gold11.com does not accept registration request residents of Assam, Odisha, Telangana, Andhra Pradesh, Sikkim, Nagaland. If a player staying in Assam, Odisha, Telangana, Andhra Pradesh, Sikkim, Nagaland creates an account of the site by giving any false information (incorrect state, IP etc.) the liability will be solely of the player. Company reserves the right to terminate such player(s) account without any prior notice and also reserves right to confiscate such player(s) deposit and/or winnings as the case might be.
The word 'Services' referred hereinafter would relate to all the products/services offered to 'You' or 'Player' by Ability and/or its affiliates, subsidiaries, associates and partners hereafter referred as 'We' or 'Us' or 'Our' through the skill gaming website http://www.Gold11.com which would be referred hereafter as 'Website. 'The usage of the Website by You will be governed by these Terms of Service which will hereafter refer as 'Term'. IT IS MANDATORY AND BINDING ON 'YOU' THAT THESE TERMS SHOULD BE READ BY 'YOU' IN THEIR ENTIRETY PRIOR TO YOUR USE OF THE 'SERVICES'.
It should be noted that any Term/s herein found to be unlawful, invalid, void, voidable, or unenforceable for any reason by any judicial or quasi-judicial body in India, in no way would affect the validity and enforceability of the remaining Terms. Such Terms will be replaced with another valid and enforceable. Any unlawful, invalid, void, voidable, or unenforceable Term will be replaced with another Term which is valid and enforceable and is close to the content and original intent of the one that has been adjudged as invalid.
By Your registration on the Website, it is assumed by ‘Us’ that you have understood all the terms herein and have accepted the same. Printing of all transaction records, rules of play, cancellation policies and pay-out policies is what we recommend that you do.
Delay on our part in taking action or exercising our rights or taking remedial approach with respect to breach of any Terms by You does not waive our rights to act on a later date, nor does it amount to any lapse and neither does that result invalidity of those Terms for any breach of similar kind in the future.
The following Terms or any future alterations or modifications to these Terms are not acceptable by you. We recommend that ‘You’ may discontinue the use of website and any Services offered by it.

  • Any player visiting Gold11 website for the use of online information and database recovery services, including, participating in the various contests and games (including fantasy games), gaming services, being conducted on Gold11 ("Contests") shall be bound by these Terms & Conditions, and all other rules, regulations and terms of use referred to or offered by Gold11 in relation to any Gold11 Services.
  • Gold11 has liberty to modify Terms and Conditions, regulations and terms of use referred to or offered by Gold11 in relation to any Gold11 Services, at any time, by posting same on Gold11. Use of Gold11 has Player's acceptance of such Terms & Conditions, rules and terms of use referred to or offered by Gold11 in relation to any Gold11 Services, as may be amended from time to time. Gold11 may also notify Player of any change or modification in these Terms & Conditions, rules, regulations and terms of use referred to or offered by Gold11, by way of sending an email to Player's registered email address or posting notifications in Player accounts. Player might then exercise options offered in such an email or notification to indicate non-acceptance of modified Terms & Conditions, rules, regulations and terms of use referred to or offered by Gold11. If such options are not exercised by Player within time frame prescribed in email or notification, Player will be deemed to have accepted modified Terms & Conditions, rules, regulations and terms of use referred to or offered by Gold11.
  • Certain Gold11 Services being offered on Gold11 may be subject to additional rules and regulations set down in that respect. To the extent that these Terms & Conditions are inconsistent with additional conditions set down, additional conditions shall prevail.
  • Gold11 may, at its sole and absolute discretion:
    1. Restrict, suspend, or terminate any Player's access to all or any part of Gold11 or Gold11 Services.
    2. Change, suspend, or discontinue all or any part of Gold11 Services.
    3. Reject, move, or remove any material that may be submitted by a Player
    4. Move or remove any content that is available on Gold11.
    5. Deactivate or delete a Player's account and all related information and files on account.
    6. Establish general practices and limits concerning use of Gold11
    7. Revise or make additions to the roster of players available for opting in a Contest on account of revisions to the roster of players involved in the relevant Sports Event
    8. Assign its rights and liabilities to all Player accounts hereunder to any entity (post intimation of such assignment shall be sent to all Players to their registered email ids)
  • If any Player breaches, or Gold11 reasonably believes that such Player has breached these Terms & Conditions, or has illegally or inappropriately used Gold11 or the Gold11 Services, Gold11 may, at its sole and absolute discretion, and without any notice to the Player, restrict, suspend or terminate such Player's access to all or any part of Gold11 or the Gold11 Services, deactivate or delete the Player's account and all related information on the account, delete any content posted by the Player on Gold11 and further, take technical and legal steps as it deems necessary.
  • If Gold11 charges its Players a platform fee in respect of any Gold11 Services, Gold11 shall, without delay, repay such platform fee in the event of suspension or removal or the Player's account or Gold11 Services on account of any negligence or deficiency on the part of Gold11, but not if such suspension or removal is effected due to:
    1. any breach or inadequate performance by the Player of any of these Terms & Conditions or 
    2. all situations beyond the reasonable control of Gold11.
  • Players consent to receiving communications such as announcements, administrative messages and advertisements from Gold11 or any of its partners, licensors or associates.
  • Gold11 includes a combination of content created by Gold11, its partners, licensors, associates and/or Players. The intellectual property rights ("Intellectual Property Rights") in all software underlying Gold11 and the Gold11 Services and material published on Gold11, including (but not limited to) games, Contests, advertisements, software, photographs, written content, images, graphics, marks, illustrations, audio, logos or video clippings and Flash animation, is owned by Gold11, its partners, licensors and/or associates. Players may not transmit, publish, participate in the transfer or sale of, reproduce, create derivative works of, distribute, publicly perform, publicly display, or in any way exploit any of the materials or content on Gold11 either in whole or in part without express written license from Gold11.
  • Players may request permission to use any Gold11 content by writing in to Gold11 Support.
  • Players confirm and undertake to not display or use of the names, marks, logos, trademarks, labels, copyrights or intellectual and proprietary rights of any third party on Gold11. Players agree to cover and hold harmless Gold11, its directors, affiliates, employees and assigns against all costs, loss and harm including towards litigation costs and counsel fees, damages, in respect of any third party claims that may be initiated including for infringement of Intellectual Property Rights arising out of such display or use of the names, marks, logos, trademarks, labels, copyrights or intellectual rights on Gold11, by such Player or through the Player's commissions or omissions.
  • Players hereby grant to Gold11 and its affiliates, partners, licensors and associate a worldwide, irrevocable, royalty-free, non-exclusive, sub-licensable license to use, reproduce, create derivative works of, distribute, publicly perform, publicly display, transfer, transmit, and/or publish Players' Content for any of the following purposes:
    1. displaying Players' Content on Gold11
    2. distributing Players' Content, either by machine or via other media, to other Players looking for downloading or else get it, and/or
    3. storing Players' Content in a remote database accessible by end players, for a charge.
  • This license shall apply to the distribution and the storage of Players' Content in any form, medium, or technology.
  • All names, marks, logos, trademarks, labels, proprietary rights and copyrights or intellectual rights on Gold11 belonging to any person (including Player), entity or third party are recognized as proprietary to the respective owners and any claims, controversy or issues against these names, logos, marks, labels, trademarks, copyrights or intellectual and proprietary rights must be directly addressed to the respective parties under notice to Gold11.
  • Gold11 may contain links to other Internet sites owned and operated by third parties. Players' use of each of those sites is subject to the conditions, if any, posted by the sites. Gold11 does not exercise control over any Internet sites apart from Gold11, and cannot be held responsible for any content residing in any third party Internet site. Gold11's inclusion of third-party content or links to third-party Internet sites is not an endorsement by Gold11 of such third-party Internet site.
  • Players' correspondence, transactions or related activities with third parties, including payment providers and verification service providers, are solely between the Player and that third party. Players' correspondence, transactions and usage of the services of such third party shall be subject to the terms & conditions, policies and other service terms adopted/implemented by such third party, and the Player shall be solely responsible for reviewing the same prior to transacting or availing of the services of such third party. Player agrees that Gold11 will not be responsible or liable for any loss or damage of any sort incurred as a result of any such transactions with third parties. Any questions, complaints, or claims related to any third party product or service should be directed to the appropriate vendor.
  • Gold11 contains content that is created by Gold11 as well as content offered by third parties. Gold11 does not guarantee the accuracy, integrity, quality of the content offered by third parties and such content may not relied upon by the Players in utilizing the Gold11 Services offered on Gold11 including while participating in any of the contests hosted on Gold11.
  • Players agree to abide by these Terms & Conditions and all other rules, regulations and terms of use of the Website. If Player does not abide by these Terms & Conditions and all other rules, regulations and terms of use, Gold11 may, at its sole and absolute discretion, take necessary remedial action, including but not limited to:
    1. restricting, suspending, or terminating any Player's access to all or any part of Gold11 Services
    2. deactivating or deleting a Player's account and all related information and files on the account. Any amount remaining unused in the Player's Game account or Winnings Account on the date of deactivation or deletion shall be transferred to the Player's bank account on record with Gold11 subject to a processing fee (if any) applicable on such transfers as set out herein or
    3. refraining from awarding any prize to such Player.
  • Players agree to offer true, accurate, current and complete information at the time of registration and at all other times (as needed by Gold11). Players further agree to update and keep updated their registration information.
  • A Player shall not register or operate more than one Player account with Gold11.
  • Players agree to ensure that they can receive all communication from Gold11 by marking e-mails from Gold11 as part of their "safe senders" list. Gold11 shall not be held liable if any e-mail remains unread by a Player as a result of such e-mail getting delivered to the Player's junk or spam folder.
  • Any password issued by Gold11 to a Player may not be revealed to anyone else. Players may not use anyone else's password. Players are responsible for maintaining the confidentiality of their accounts and passwords. Players agree to immediately notify Gold11 of any unauthorized use of their passwords or accounts or any other breach of security.
  • Players agree to exit/log-out of their accounts at the end of each session. Gold11 shall not be responsible for any loss or damage that may result if the Player fails to comply with these needs.
  • Players agree not to use cheats, exploits, automation, software, bots, hacks or any unauthorised third party software designed to modify or interfere with Gold11 Services and/or Gold11 experience or assist in such activity.
  • Players agree not to copy, modify, rent, lease, loan, sell, assign, distribute, reverse engineer, grant a security interest in, or otherwise transfer any right to the technology or software underlying Gold11 or Gold11 Services.
  • Players agree that without Gold11's express written consent, they shall not modify or cause to be modified any files or software that is part of Gold11's Services.
  • Players agree not to disrupt, overburden, or aid or assist in the disruption or overburdening of (a) any computer or server used to offer or support Gold11 or the Gold11 Services (each a "Server") or (b) the enjoyment of Gold11 Services by any other Player or person.
  • Players agree not to institute, assist or become involved in any type of attack, including without limitation to distribution of a virus, denial of service, or other attempts to disrupt Gold11 Services or any other person's use or enjoyment of Gold11 Services.
  • Players shall not attempt to gain unauthorised access to the Player accounts, Servers or networks connected to Gold11 Services by any means other than the Player interface offered by Gold11, including but not limited to, by circumventing or modifying, attempting to circumvent or modify, or encouraging or assisting any other person to circumvent or modify, any security, technology, device, or software that underlies or is part of Gold11 Services.
  • Without limiting the foregoing, Players agree not to use Gold11 for any of the following:
    1. To engage in any obscene, offensive, indecent, racial, communal, anti-national, objectionable, defamatory or abusive action or communication
    2. To harass, stalk, threaten, or otherwise violate any legal rights of other individuals
    3. To publish, post, upload, e-mail, distribute, or disseminate (collectively, "Transmit") any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful content
    4. To Transmit files that contain viruses, corrupted files, or any other similar software or programs that may damage or adversely affect the operation of another person's computer, Gold11, any software, hardware, or telecommunications equipment
    5. To advertise, offer or sell any goods or services for any commercial purpose on Gold11 without the express written consent of Gold11
    6. To Transmit content regarding services, products, surveys, contests, pyramid schemes, spam, unsolicited advertising or promotional materials, or chain letters
    7. To advertise, offer or sell any goods or services for any commercial purpose on Gold11 without the express written consent of Gold11
    8. To Transmit content regarding services, products, surveys, contests, pyramid schemes, spam, unsolicited advertising or promotional materials, or chain letters
    9. To download any file, recompile or disassemble or otherwise affect our products that you know or reasonably should know cannot be legally obtained in such manner
    10. To falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or the source of software or other material
    11. To restrict or inhibit any other player from using and enjoying any public area within our sites
    12. To collect or store personal information about other Players
    13. To interfere with or disrupt Gold11, servers, or networks
    14. To impersonate any person or entity, including, but not limited to, a representative of Gold11, or falsely state or otherwise misrepresent Player's affiliation with a person or entity
    15. To forge headers or manipulate identifiers or other data in order to disguise the origin of any content transmitted through Gold11 or to manipulate Player's presence on Gold11
    16. To take any action that imposes an unreasonably or disproportionately large load on our infrastructure
    17. To engage in any illegal activities. You agree to use our bulletin board services, chat areas, news groups, forums, communities and/or message or communication facilities (collectively, the "Forums") only to send and receive messages and material that are proper and related to that particular Forum.
  • If a Player chooses a username that, in Gold11's considered opinion is obscene, indecent, abusive or that might subject Gold11 to public disparagement or scorn, Gold11 reserves the right, without prior notice to the Player, to change such username and intimate the Player or delete such username and posts from Gold11, deny such Player access to Gold11, or any combination of these options.
  • Unauthorized access to Gold11 is a breach of these Terms & Conditions, and a violation of the law. Players agree not to access Gold11 by any means other than through the interface that is offered by Gold11 for use in accessing Gold11. Players agree not to use any automated means, including, without limitation, agents, robots, scripts, or spiders, to access, monitor, or copy any part of our sites, except those automated means that we have approved in advance and in writing.
  • Use of Gold11 is subject to existing laws and legal processes. Nothing contained in these Terms & Conditions shall limit Gold11's right to comply with governmental, court, and law-enforcement requests or needs relating to Players' use of Gold11.
  • Players may reach out to Gold11 through Support Team.
  • Persons below the age of eighteen (18) years are needed to seek permission or consent from their parents or legal guardians before furnishing data, participating or entering on Gold11 or the Gold11 Services or inter alia, in the contest, uploading pictures, playing games or being part, directly or indirectly, of any activity on Gold11. Entry to Gold11 without consent from parent/s or legal guardian and consequent participation in any activity on Gold11 Website is not permitted and such person is subject to disqualification at the sole and absolute discretion of Gold11, whenever it comes to the knowledge of Gold11.
  • Gold11 believes that parents should supervise their children's online activities and consider using parental control tools available from online services and software manufacturers that help offer a child-friendly online environment. These tools can also prevent children from disclosing online their name, address and other personal information without parental permission.
  • Although persons below the age of 18 years are allowed to use certain Gold11 Services on the Gold11 with the consent of their parent/s or legal guardians, they may not (where expressly stated in the rules of the Contest) participate in Contests hosted by Gold11.
  • Gold11 may not be alleged responsible for any content contributed by Players on the Gold11.
  • Currently, there are paid versions of the Contests made available by Gold11 Players may participate in the Contests by paying the pre-designated amount as provided on the relevant Contest page. The Participant with the highest aggregate points at the end of the pre-determined round shall be eligible to win a pre-designated prize, as stated on the relevant Contests page.
  • A Participant may create different Teams for participation in Contests offered in relation to a Fantasy Sport Event across the Gold11 Services. However, unless Gold11 specifies otherwise in relation to any Contest ("Multiple Entry Contest"), Participants acknowledge and agree that they may enter only one Team in any Contest offered in relation to a Fantasy Sport Event. In the case of a Multiple Entry Contest, a Participant may enter more than one Team in a single Multiple Entry Contest, however on submitting more than one Team for participation in a single Multiple Entry Contest, the Participant will not be permitted to edit or revise the Teams so submitted for participation in such Multiple Entry Contest. In addition, it is expressly clarified that Gold11 may, from time to time, restrict the maximum number of Teams that may be created by a single Player account (for each format of the Gold11 Services) or which a single Player account may enter in a particular Multiple Entry Contest, in each case to such number as determined by Gold11 in its sole discretion.
  • Gold11 shall collect a pre-designated fee for access to the Gold11 Services from each Participant in relation to the Contests.
  • In the event a Participant indicates, while entering an address, that he/she is a resident of either Assam, Odisha, Telangana, Andhra Pradesh, Sikkim, Nagaland, such Participant will not be permitted to proceed to sign up for the round or contest and may not participate in any paid version of the Contests.
  • Gold11 offers Contests in two separate formats of Gold11 Services, (1) as a public contest where Players can participate in a Contest with other Players without any restriction on participation and (2) private contests, where Players can invite specific Players into a Contest and restrict participation to such invited Players. All rules applicable to Contests as set out herein shall be applicable to both formats of the Contests.
  • Public contest
    1. In the Public contest format of the Contests, Gold11 may offer the Contests in contests comprising of 2 Participants, 3 Participants, 5 Participants, 10 Participants, 100 Participants or any other pre-designated number of Participants.
    2. Gold11 may offer this format of the Contests as a paid format and the Winner will be determinable at the end of the round.
    3. The number of Participants required to make the Contests operational will be pre-specified and once the number of Participants in such Contests equals the pre-specified number required for that Contests, such Contests shall be operational. In case the number of Participants is less than the pre-specified number at the time of commencement of the round, such Contests will not be operational and the participation fee paid by each Participant shall be returned to the account of such Player without any charge or deduction.
    4. In certain Contests across the Gold11 Services, designated as "Confirmed contests", the Contests shall become operational once the number of Participants in such Contests equals the pre-specified number of winners to be declared in such Contests, even if all available Participant slots (as pre-specified in relation to the Contests) remain unfilled. It is clarified that notwithstanding the activation of such Contests, Participants can continue to join such Contests till either (i) all available Participant slots of such Contests are filled or (ii) the round to which the Contest s relates commences, whichever is earlier. In case such Contests is not operational by the time of the commencement of the round, the participation fee paid by each Participant shall be returned to the account of such Player without any charge or deduction.
  • Private contest
    1. In the Private contest format of the Contests, Gold11 enables Players to create a contest ("Private contest") and invite other players, whether existing Players or otherwise, ("Invited Player") to create Teams and participate in the Contests. Players may create a Private contest to consist of a pre-specified number of Participants, that is, consisting of either 2 Participants, 3 Participants, 5 Participants or 10 Participants. The Player creating the Private contest shall submit the participation fee for such Private contest and thereby join that Private contest, shall supply a name for the Private contest and be offered with a unique identification code ("contest Code") (which will be issued to the account of such Player). The Player agrees and understands that once the Private contest is created no change shall be permitted in the terms or constitution of the Private contest, except for a change in the name of the contest. The Player creating the Private contest shall offer Gold11 with the email address or Facebook account username of Invited Players to enable Gold11 to send a message or mail inviting such Invited Player to register with Gold11 (if necessary) and participate in the Private contest in relation to which the invite has been issued.
    2. In order to participate in the Private contest, an Invited Player shall input the contest Code associated with the Private contest and submit the participation fee for the Private contest. Once the number of Participants in a Private contest equals the number of pre-specified Participants for that Private contest, the Private contest shall be rendered operative and no other Invited Players or Players shall be permitted to participate in the Private contest. In the event that any Private contest does not contain the pre-specified number of Participants for that Private contest within 1 hour prior to the commencement of the round/Contest, the Participants of such Private contest will be offered with the option to convert the Private contest into a Public contest format, and permit the participation of Players without the contest Code. It is clarified that Gold11 undertakes such conversion in a serialised manner and cannot and does not warrant that any Private contest will be converted into a Public contest format prior to the commencement of the round/Contests or that any Players will join such Contest (s to make it operational. In case the number of Participants in any Private contest (or converted Contests) is less than the pre-specified number at the time of commencement of the round, such Contests will not be operational and the participation fee paid by each Player shall be returned to the account of such Player without any charge or deduction.
    3. It is clarified that the participation of Invited Players in any Private contest is subject to the pre-specified number of Participants for that Private contest, and Gold11 shall not be liable to any person for the inability of any Invited Player to participate in any Private contest due to any cause whatsoever, including without limitation due to a hardware or technical malfunction or lack of eligibility of such Invited Player to participate in the Contests.
  • The Contests are open only to persons above the age of 18 years.
  • The Contests are open only to persons, currently residing in India.
  • Gold11 may, in accordance with the laws prevailing in certain Indian states, bar individuals residing in those states from participating in the Contests. Currently, individuals residing in the Indian states of Assam, Odisha, Telangana, Andhra Pradesh, Sikkim, Nagaland may not participate in the paid version of the Contest as the laws of these states bar persons from participating in games of skill where participants are required to pay to enter.
  • Persons who wish to participate must have a valid email address.
  • Only those Participants who have successfully registered on the Gold11 as well as registered prior to each round in accordance with the procedure outlined above shall be eligible to participate in the Contest and win prizes.
  • In respect of any transactions entered into on the Gold11, including making a payment to participate in the paid versions of Contests, Players agree to be bound by the following payment terms:
    1. The payment Players make to participate in the Contests is inclusive of the nominated fee for access to the Gold11 Services charged by Gold11. Subject to these Terms & Conditions, all other amounts collected from the Player are held in escrow until determination of the Winners and distribution of prizes.
    2. The Gold11 portal hosts a number of Contests for which it reserves the right to charge a Platform Fee, which would be specified and notified by Gold11 on the Contest page prior to a Player's joining of such Contest. The Platform Fee and applicable tax thereon will be debited from the Player’s account balance along with the entry-fee for the Contest, and Gold11 shall issue an invoice for such debit to the Player.
    3. The Player may participate in a Contest wherein the Player has to contribute a pre-specified contribution towards the Prize Money Pool of such Contest, which will be passed on to the Winners of the Contest after the completion of the Contest as per the terms & conditions of such Contest. It is clarified that Gold11 has no right or interest in this Prize Money Pool, and only acts as an intermediary engaged in collecting and distributing the Prize Money Pool in accordance with the Contest terms & conditions. The amount to be paid-in by the Player towards the Prize Money Pool would also be debited from the Player’s account balance with Gold11.
    4. Gold11 provides players with three categories of accounts for the processing and reconciliation of payments in relation to the Gold11 Services: (i) Deposit Account, (ii) Winnings Account, and (iii) Bonus Account.
    5. The Player's winnings in any Contest will reflect as credits to the Player's Winnings Account. It is clarified that in no instance will Gold11 permit the transfer of any amounts in the Player's accounts to any other category of account held by the player with Gold11 or any third party account, including a bank account held by a third party.
    6. Players shall be required to remit the required amount to Gold11 through the designated payment gateway. The payment made shall be credited to the Player’s accounts and each time a Player enters a round, the applicable amount towards participation in the round shall be debited from the Player’s account. In debiting amounts from the Player’s accounts towards the participation fee of such player in any round or Contests, Gold11 shall first debit the Player’s Cash Bonus Account (in accordance with any rules or limitations relating to the use of Cash Bonus as may be prescribed by Gold11 and applicable at such time) , thereafter, any remaining amount of participation fee shall be debited from the Player’s Deposit Account and thereafter, any remaining amount of participation fee shall be debited from the Player’s Winning Account. In case there is any amount remaining to be paid by the Player in relation to such Player’s participation in any rounds or Contests, the Player will be taken to the designated payment gateway to give effect to such payment. In case any amount added by the Player through such payment gateway exceeds the remaining amount of participation fee, the amount in excess shall be transferred to the Player’s ‘Deposit’ Account and will be available for use in participation in any rounds or Contests or for withdrawal in accordance with these Terms & Conditions. Debits from the ‘Deposit’ Account for the purpose of enabling a player’s participation in a Contest shall be made in order of the date of credit of amounts in the ‘Deposit’ Account, and accordingly amounts credited into ‘Deposit’ Account earlier in time shall be debited first.
    7. A Player shall be permitted to withdraw any amounts credited into such Player's 'Deposit' Account for any reason whatsoever by contacting Gold11 Customer Support. All amounts credited into a Player's 'Deposit' Account must be utilised within 335 days of credit. In case any unutilised amount lies in the 'Deposit' Account after the completion of 335 days from the date of credit of such amount, Gold11 reserves the right to forfeit such unutilised amount, without liability or obligation to pay any compensation to the Player.
    8. Withdrawal of any amount standing to the Player's credit in the Winnings Account may be made by way of a request to Gold11. In either case, Gold11 shall effect an online transfer to the Player's bank account on record with Gold11 within a commercially reasonable period of time. Such transfer will reflect as a debit to the Player's Winnings Account. Gold11 shall not charge any processing fee for the online transfer of such amount from the Winnings Account to the Player's bank account on record with Gold11. Players are requested to note that they will be required to provide valid photo identification for proof of identity and address in order for Gold11 to process the withdrawal request. The name mentioned on the Player's photo identification document should correspond with the name provided by the Player on Gold11, as well as the name and address existing in the records of the Player's bank account as provided to Gold11. In the event that no bank account has been registered by the Player against such Player's account with Gold11, or the Player has not verified his/her Player account with Gold11, to Gold11's satisfaction and in accordance with these Terms & Conditions, Gold11 shall provide such Player with a notification to the Player's email address as on record with Gold11 at least 30 days prior to the Auto Transfer Date, and in case the Player fails to register a bank account with his/her Player Account and/or to verify his/her Player Account by the Auto Transfer Date, Gold11 shall be entitled to forfeit any amounts subject to transfer on the Auto Transfer Date. Failure to provide Gold11 with a valid bank account or valid identification documents (to Gold11's satisfaction) may result in the forfeiture of any amounts subject to transfer in accordance with this clause.
    9. The Cash Bonus Account shall contain amounts gratuitously issued by Gold11 to the Player for use in participation in any Contests and no Player shall be permitted to transfer or request the transfer of any amount in to the Cash Bonus Account. The usage of any amounts issued and present in the Cash Bonus Account shall be subject to the limitations and restrictions, including without limitation, restrictions as to time within which such amount must be used, as applied by Gold11 and notified to the Player at the time of issue of such amount. The issue of any amount to the Cash Bonus Account is subject to the sole discretion of Gold11 and cannot be demanded by any Player as a matter of right. The issue of any such amount by Gold11 on any day shall not entitle the player to demand the issuance of such amount at any subsequent period in time nor create an expectation of recurring issue of such amount by Gold11 to such Player. The amount standing to the credit of the Player in the Cash Bonus Account may be used by such Player for the sole purpose of setting off against the participation fee in any Contest, in accordance with these Terms & Conditions. The amount standing to the credit of the Player in such Player's Cash Bonus Account shall not be withdraw-able or transferrable to any other account of the Player, including the bank account of such Player, or of any other Player or person, other that as part of the winnings of a Player in any Contests. In case the Player terminates his/her account with Gold11 or such account if terminated by Gold11, all amounts standing to the credit of such Player in the Cash Bonus Account shall return to Gold11 and the Player shall not have any right or interest in such amounts.
    10. Players agree that once they confirm a transaction on Gold11, they shall be bound by and make payment for that transaction.
    11. The Player acknowledges that transactions on Gold11 may take up to 24 hours to be processed. Any amount paid or transferred into the Player's Deposit’ Account or Winnings Account may take up to 24 hours to reflect in the Player's Deposit’ Account or Winnings Account balance. Similarly, money debited from the Player's Cash Bonus Account, Deposit’ Account or Winnings Account may take up to 24 hours to reflect in the Player's Deposit’ Account or Winnings Account balance. Players agree not to raise any complaint or claim against Gold11 in respect of any delay, including any lost opportunity to join any Contest or round due to delay in crediting of transaction amount into any of the Player's accounts
    12. A transaction, once confirmed, is final and no cancellation is permissible. However, Gold11 may, at its sole and absolute discretion, permit a Player to cancel a transaction and refund the amount paid:
    13. If the Player sends a written request to Gold11 from the registered email Id to cancel such payment or
    14. If the payment is made for participation in the paid versions of the Contests, the cancellation request must be received at least 2 days prior to the commencement of the round in respect of which the payment is made. Gold11 shall not be liable to refund any amount thereafter.
    15. Gold11 may, at its sole and absolute discretion, refund the amount to the Player after deducting applicable cancellation charges and taxes. At the time of the transaction, Players may also be required to take note of certain additional terms & conditions and such additional terms & conditions shall also govern the transaction. To the extent that the additional terms & conditions contain any clause that is conflicting with the present terms & conditions, the additional terms & conditions shall prevail.

Gold11 may obtain the score feed and other information required for the computation and tabulation of fantasy points from third party service providers. In the rare event that any error in the computation or tabulation of fantasy points, selection of winners, etc., as a result of inaccuracies in or incompleteness of the feed provided by the third party service provider comes to its attention, Gold11 shall use best efforts to rectify such error prior to the distribution of prizes. However, Gold11 hereby clarifies that it relies on the accuracy and completeness of such third party score/statistic feeds and does not itself warrant or make any representations concerning the accuracy thereof and, in any event, shall take no responsibility for inaccuracies in computation and tabulation of fantasy points or the selection of winners as a result of any inaccurate or incomplete scores/statistics received from such third party service provider. Players and Participants agree not to make any claim or raise any complaint against Gold11 in this respect.

  • Selection of Winners
    Winners will be decided on the basis of the scores of the Teams in a designated round (which may last anywhere between one day and an entire tournament) of the Contests. The Participants owning the Teams with the highest aggregate score in a particular round shall be declared the Winners. In certain pre-specified Contests, Gold11 may declare more than one Winner and distribute prizes to such Winners in increasing order of their Team's aggregate score at the end of the designated round of the Contest. The contemplated number of Winners and the prize due to each Winner in such Contest shall be as specified on the Contest page prior to the commencement of the Contest. 
    Participants creating Teams on behalf of any other Participant or person shall be disqualified. 
    In the event of a tie, the winning Participants shall be declared Winners and the prize shall be equally divided among such Participants.
    Gold11 shall not be liable to pay any prize if it is discovered that the Winners have not abided by these Terms and Conditions, and other rules and regulations in relation to the use of the Gold11, Contest, "Fantasy Rules", etc.
  • Contacting Winners
    Winners shall be contacted by Gold11 or the third party conducting the Contest on the e-mail address provided at the time of registration. The verification process and the documents required for the collection of prize shall be detailed to the Winners at this stage. As a general practice, winners will be required to provide following documents:
    1. Player's PAN card.
    2. A government-issued residence proof.
    3. Player's bank account details and proof of the same
    Gold11 shall not permit a Winner to withdraw his/her prizes/accumulated winnings unless the above-mentioned documents have been received and verified within the time-period stipulated by Gold11. The Player represents and warrants that the documents provided in the course of the verification process are true copies of the original documents to which they relate.
    Participants are required to provide proper and complete details at the time of registration. Gold11 shall not be responsible for communications errors, commissions or omissions including those of the Participants due to which the results may not be communicated to the Winner.
      The list of Winners shall be posted on a separate web-page on the Gold11. The winners will also be intimated by e-mail.
      In the event that a Participant has been declared a Winner on the abovementioned web-page but has not received any communication from Gold11, such Participant may contact Gold11 within the time specified on the webpage. 
  • Verification process
    Only those Winners who successfully complete the verification process and provide the required documents within the time limit specified by Gold11 shall be permitted to withdraw/receive their accumulated winnings (or any part thereof). Gold11 shall not entertain any claims or requests for extension of time for submission of documents. 
    Gold11 shall scrutinise all documents submitted and may, at its sole and absolute discretion, disqualify any Winner from withdrawing his accumulated winnings (or any part thereof) on the following grounds:
    Gold11 shall scrutinise all documents submitted and may, at its sole and absolute discretion, disqualify any Winner from withdrawing his accumulated winnings (or any part thereof) on the following grounds: 
    Determination by Gold11 that any document or information submitted by the Participant is incorrect, misleading, false, fabricated, incomplete or illegible or
    Participant does not fulfil the Eligibility Criteria specified in Clause 10 above or Any other ground.
  • Service Charge and Service Tax
    Currently Gold11 service fees are range bound between 3% to 5%, depending on denomination of contests. Games higher than Rs. 999 may attract flat 3% service fees, while 5% may be levied on any amount lower.
    Gold11.com reserves the right to levy different service charges for different games/tournaments at its discretion, also We reserve the right to change the levied service charges from time to time, however We would duly inform of the changes by posting a notice as and when applicable and feasible.
    In addition, to service charges, we may charge service tax with applicable cesses or levies as mandated by applicable laws in India.
  • Miscellaneous
    The decision of Gold11 with respect to the awarding of prizes shall be final, binding and non-contestable.
      Participants playing the paid formats of the Contests confirm that they are not residents of any of the following Indian states - Assam, Odisha, Telangana, Andhra Pradesh, Sikkim, Nagaland. If it is found that a Participant playing the paid formats of the Contests is a resident of any of the abovementioned states, Gold11 shall disqualify such Participant and forfeit any prize won by such Participant. Further Gold11 may, at its sole and absolute discretion, suspend or terminate such Participant's account with Gold11. Any amount remaining unused in the Player's Game Account or Winnings Account on the date of deactivation or deletion shall be reimbursed to the Player by an online transfer to the Player's bank account on record with Gold11, subject to the processing fee (if any) applicable on such transfers as set out herein.
      If it is found that a Participant playing the paid formats of the Contests is under the age of eighteen (18), Gold11 shall be entitled, at its sole and absolute discretion, to disqualify such Participant and forfeit his/her prize. Further,
    Gold11 may, at its sole and absolute discretion, suspend or terminate such Participant's account.
      To the extent permitted by law, Gold11 makes no representations or warranties as to the quality suitability or merchantability of any prizes and shall not be liable in respect of the same. 
    Gold11 may, at its sole and absolute discretion, vary or modify the prizes being offered to winners. Participants shall not raise any claim against Gold11 or question its right to modify such prizes being offered, prior to closure of the Contest. 
    Gold11 will not bear any responsibility for the transportation or packaging of prizes to the respective winners. Gold11 shall not be held liable for any loss or damage caused to any prizes at the time of such transportation. 
    The Winners shall bear the shipping, courier or any other delivery cost in respect of the prizes. 
    The Winners shall bear all transaction charges levied for delivery of cash prizes. 
    All prizes are non-transferable and non-refundable. Prizes cannot be exchanged / redeemed for cash or kind. No cash claims can be made in lieu of prizes in kind.

Acceptance of a prize by the Winner constitutes permission for Gold11, and its affiliates to use the Winner's name, likeness, voice and comments for advertising and promotional purposes in any media worldwide for purposes of advertising and trade without any further permissions or consents and / or additional compensation whatsoever.
The Winners further undertake that they will be available for promotional purposes as planned and desired by Gold11 without any charge. The exact dates remain the sole discretion of Gold11. Promotional activities may include but not be limited to press events, internal meetings and ceremonies/functions.

If it comes to the notice of Gold11 that any governmental, statutory or regulatory compliances or approvals are required for conducting any Contests or if it comes to the notice of Gold11 that conduct of any such Contests is prohibited, then Gold11 shall withdraw and / or cancel such Contests without prior notice to any Participants or winners of any Contests. Players agree not to make any claim in respect of such cancellation or withdrawal of the Contest, or contest it in any manner. 
Employees, directors, affiliates, relatives and family members of Gold11, will not be eligible to participate in any Contests.

  • The courts of competent jurisdiction at Delhi shall have exclusive jurisdiction to determine any and all disputes arising out of, or in connection with, the Gold11 Services provided by Gold11 (including the Contests), the construction, validity, interpretation and enforceability of these Terms and Conditions, or the rights and obligations of the Players (including Participants) or Gold11, as well as the exclusive jurisdiction to grant interim or preliminary relief in case of any dispute referred to arbitration as given below. All such issues and questions shall be governed and construed in accordance with the laws of the Republic of India.
  • In the event of any legal dispute (which may be a legal issue or question) which may arise, the party raising the dispute shall provide a written notification ("Notification") to the other party. On receipt of Notification, the parties shall first try to resolve the dispute through discussions. In the event that the parties are unable to resolve the dispute within fifteen (15) days of receipt of Notification, the dispute shall be settled by arbitration.
  • The place of arbitration shall be Delhi, India. All arbitration proceedings shall be conducted in English and in accordance with the provisions of the Arbitration and Conciliation Act, 1996, as amended from time to time.
  • The arbitration award will be final and binding on the Parties, and each Party will bear its own costs of arbitration and equally share the fees of the arbitrator unless the arbitral tribunal decides otherwise. The arbitrator shall be entitled to pass interim orders and awards, including the orders for specific performance and such orders would be enforceable in competent courts. The arbitrator shall give a reasoned award.
  • Nothing contained in these Terms and Conditions shall prevent Gold11 from seeking and obtaining interim or permanent equitable or injunctive relief, or any other relief available to safeguard Gold11's interest prior to, during or following the filing of arbitration proceedings or pending the execution of a decision or award in connection with any arbitration proceedings from any court having jurisdiction to grant the same. The pursuit of equitable or injunctive relief shall not constitute a waiver on the part of Gold11 to pursue any remedy for monetary damages through the arbitration described herein.
  • Gold11 may be required under certain legislations, to notify Players of certain events. Players hereby acknowledge and consent that such notices will be effective upon Gold11 posting them on the Gold11 or delivering them to the Player through the email address provided by the Player at the time of registration. Players may update their email address by logging into their account on the Gold11. If they do not provide Gold11 with accurate information, Gold11 cannot be held liable for failure to notify the Player.
  • Gold11 shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to any failure to perform due to unforeseen circumstances or cause beyond Gold11's control such as acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor or materials or any cancellation of any cricket/football/kabaddi match to which a Contest relates. In such circumstances, Gold11 shall also be entitled to cancel any related Contests and to process an appropriate refund for all Participants.
  • Gold11's failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.
  • Players agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Gold11 or these Terms must be filed within thirty (30) days of such claim or cause of action arising or be forever barred.
  • These Terms and Conditions, including all terms, conditions, and policies that are incorporated herein by reference, constitute the entire agreement between the Players and Gold11 Gaming Private Limited and govern your use of the Gold11, superseding any prior agreements that any Player may have with Gold11 Gaming Private Limited.
  • If any part of these Terms and Conditions is determined to be indefinite, invalid, or otherwise unenforceable, the rest of these Terms and Conditions shall continue in full force.
  • Gold11 reserves the right to moderate, restrict or ban the use of the Gold11, specifically to any Player, or generally, in accordance with Gold11's policy/policies from time to time, at its sole and absolute discretion and without any notice.
  • Gold11 reserves the right to moderate, restrict or ban the use of the Gold11, specifically to any Player, or generally, in accordance with Gold11's policy/policies from time to time, at its sole and absolute discretion and without any notice.